Frequently Asked Questions

What is STIR/SHAKEN?

As of January 2024 all USA calls originating with a USA phone number must be Attested using the STIR/SHAKEN protocol, with very few exceptions.

Why do I get my calls get blocked?

There are many and complex reasons. We can isolate and determine the cause.

Why do I get FAS calls?

There are many and complex reasons. We can isolate and determine the cause.

What is a Do Not Originate list?

We take fraud protection seriously. Learn what numbers should never make a call.

Is Ringless VoiceMail different from Voice Broadcast?

- Not anymore, RVM is now included under all TCPA regulations.